Customer satisfaction form

Please, answer the following questions about our products and services. Your opinion is very important to improve our service.

Answer the following questions from 1 to 5, meaning 1 “negative valoration” and 5 “very positive valoration”. If there is no opinion on the question, please, mark the answer NA, No Answer. Thanks a lot for your attention.

1. Phone attendance service
1
2
3
4
5
NS/NC
2. Was our website useful?
1
2
3
4
5
NS/NC
3. Was our offer according to the product?
1
2
3
4
5
NS/NC
4. Are you satisfied with the product?
1
2
3
4
5
NS/NC
5. Did you receive a close and personal treatment?
1
2
3
4
5
NS/NC
6. Were all of your questions properly answered?
1
2
3
4
5
NS/NC
7. Would you engage our services again?
1
2
3
4
5
NS/NC
8. Would you recommend our services?
1
2
3
4
5
NS/NC
9. In general, how would you rate our services?
1
2
3
4
5
NS/NC

Please, estate any further suggestions, complains or recommendations that you think might be useful